Support

Need a hand, or have something to share?

Get in touch for game help, purchase support or privacy requests.

Help with the game

Please describe what happened and include your device model, iOS version and game version. Steps to reproduce the issue or a screenshot can help. Hide personal information in screenshots before sending them.

Purchases & restoration

Use Settings → Restore Purchases in the game to restore the No Ads and double run-earned gems entitlement purchased with the same Apple account. Delivered gem packs are consumable products and cannot be claimed again through restoration.

If a purchase has not arrived, include the product name, purchase date and relevant order information. Do not send your Apple account password or full payment-card number. Refund requests can be made through Apple.

Progress & privacy

Game progress is currently stored on your device. Restoring purchases does not restore all progress. Check your system backup settings before deleting the app or changing devices.

Read our Privacy Policy for information about data and your choices, or our Terms of Use for game and purchase rules.